People we like: Ted

We may never know more of Ted than his voice on the phone, but Ted is a service tech at Griffith Kawasaki in Cleveland, TN. He took 30 minutes on the phone to help us trouble shoot Connie's electrical problems.

This guy walked us through things nice and slow, kept trying new stuff, and was as excited as we were when we (thought) we fixed the problem. And he would have nailed the solution much earlier if we had given the main battery cable a good tug instead of a cursory poke when he started with that.

He was generous with his time, and knowledgeable to boot.

Thanks, Ted.